Writing for the Wall Street Journal, Tessa West, a professor of psychology at New York University and the author of “Job Therapy: Finding Work That Works for You”, says many members of Gen Z “are woefully unprepared for surviving – let alone thriving – in their jobs”. She believes “a combination of having fewer real-world relationship experiences, spending their education years in remote environments, and learning to communicate largely through asynchronous methods [means] these 20-somethings have missed opportunities to develop the skills needed to navigate the complex world of work.” Her suggested remedy is that leaders must change how they think about communication for everyone in the workplace with one goal in mind: “Make it clear and direct.”
